Perception is Reality – Sort of Anyway

I found this NPR piece on the different perceptions of an episode of care from the patients vs. the medical team’s prespectives.  The patient gets extraordiary care yet feels neglected and almost abused.  A quick read you’ll enjoy.

Heart of the Matter: Treating the Disease Instead of the Person

Too often, especially in emergent or urgent situations it is easy to neglect to attend to the emotional needs of patients, and even to observe common courtesy.

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